Answers to Frequently Asked Questions
Admission Tickets, Food & Drink, Age Requirement, Times, Location, Parking, Cancellation Policy
Admission Tickets
Admission Tickets are required to enter the venue and dictate where in the room tier your table will be.
DIAMOND Admission ticket holders sit at prime VIP tables up front and have express check in/out and premier access to receive a personally autographed photo with the cast.
VIP Admission ticket holders sit on stage floor level and at tables with a less obstructed view.
General Admission ticket holders sit behind the VIP tables and further back in the room.
All tickets must be purchased through the Book Now page on our website.
Tickets may be purchased under one order (best method), or individually. Ensure the reservation name is consistent on all tickets, if purchased individually. We tend to fill up quickly so it is best to purchase a block of tickets in one order to secure table space large enough to accommodate your party.
Guests may continue to purchase additional tickets for their reservation up to 24 hours before each scheduled event.
Large parties must email Reservations@LuckyChengs.com to alert us if their guests are purchasing their own tickets and how many guests they are expecting in total.
Admission tickets DO NOT include Food & Drink which must be purchased at the Theatre!
Food & Drink
There is a $46 food/beverage minimum for all guests in attendance at the Drag Brunch Shows as mandated by the Green Fig.
$46 Brunch consists of
One Brunch entree plus 2-hours bottomless Mimosa (or Soft Drink)
There are some vegetarian options but cannot guarantee GF, Soy Free, or Vegan.
Check out the Brunch menus here
Please note additional soft drinks, cocktails, beer, wine, tax & gratuity are not included in these prices.
Your table can expect (1) bill for the dining experience, tax, and gratuity. We kindly ask guests to pay with a maximum of (3) credit cards if they wish to split the bill.
We accept most major credit cards for payment: VISA, Mastercard, AMEX, or Discover, in addition to cash.
We do not accept Venmo, Cash App, PayPal, checks, or Apple Pay at the venue.
Please bring cash if you wish to tip our performers. We will have singles ready for you to exchange. There are also Citibank ATMs next door.
Age Requirement
As of 2023, we require each guest to be at least 18 years old for all shows. Mature adult content 🔞. An accompanying parent or adult legal guardian must be present if bringing 16 year olds. If an underaged person consumes another guest’s alcoholic beverage, the entire party will be immediately handed the bill and ejected in front of the entire audience and no refunds will be issued!
All guests will be ID’d upon entry so have your passports or state issued photo IDs ready at the theatre’s door.
A photo of the ID on your smartphone is invalid and you will not be allowed to enter!
Times
Please arrive at the time of your reservation. The doors open at the booked reservation time and the show begins 45 minutes after the doors open and runs for approximately 75 minutes.
Saturday & Sunday Brunch Doors Open at 1PM
We only offer bottomless Mimosa at Drag Brunch.
It starts at the time the doors open and last for 2-hours from that time ending at 3 PM.
We kindly ask guests to arrive on time.
Location
If you are taking car service to our location please read the following carefully.
We are now performing weekends at the Green Fig inside the YOTEL NEW YORK Times Square.
Address: 570 10th Ave (4th floor)
Please be sure to enter the address above if you are taking a car service to our location.
Please have your IDs ready at the theatre door.
You will then check in and be guided to your table by the Maitre d’.
Parking
Street parking is free on Sundays. There are also several parking garages within walking distance of the theatre. Please use Google maps to find the garage best suited for you.
Cancellation Policy
Admission Tickets bought directly through us are fully refundable up to 14-days prior to your reservation date.
Sunday’s Admission Tickets bought through VeueTix are non-refundable. Please see their website for policies.
You may reschedule Saturday tickets for a future date at no additional cost. This must be communicated by email no later than 3-days prior to your reservation date.
Email: Reservations@LuckyChengs.com